customer relationships

#407 The Customer Service Role

Sponsored By: Satco With Michael & Greg 6/23/25 – Lighting Episode 407 – Michael & Greg In this eye-opening and unscripted episode, Mike and Greg peel back the curtain on one of the most underappreciated parts of the lighting industry—customer service. From misfit lightbulbs and warranty nightmares to dremel-happy customers and failing retrofits in century-old … Read more

#112 In the Age of Digital; Relationships Matter More

Sponsored By: Satco Nuvo With MJ Paul 12/9/19 – Lighting Episode 112(Full Version) – MJ Paul 38:03 California is leading the way, not only as an economic powerhouse, but for energy regulations as well. In our Discussion with MJ Paul at Omega Pacific we got into the end of rebates, how to get out of … Read more